Policies And Procedures

  • Every student is receiving lessons that are unique to their ability, creativity, and personal musical goals. Together we are on a remarkable journey, where skilled music professionals are empowering each student to maximize their musical potential, regardless of style or format. The following guidelines help stay the course and help us reach our destination. 

    1. Students are expected to be prepared at every lesson with their notebook, assignment book, music, methods, instrument, and other necessary materials. 
    2. Each student (and parent) will have a username and password to the Cedarstone Online Student Portal. This powerful tool allows access to lesson notes, communication from administration and instructors, billing records, digital library, and the practice log. 
    3. Practice at home is expected five days per week. Login to the Cedarstone Online Portal at www.cedarstonemusic.com to input daily practice times. 
    4. Each lesson will include assignments for that week. They are always intended to encourage creativity and the joy of music. Some will be unique and fun. Some will require more discipline and persistence. All of them are to be respected and completed each week. Lesson notes are emailed and recorded on the online portal within 24 hours of each session. 
    5. Teachers are to be respected, honored and treated politely at all times. Students are asked to bring a positive attitude.  
    6. Students are to keep all communications with Cedarstone teachers focused on their personal music education, respecting the teachers time and privacy. 
    7. Monthly tuition is paid in advance and due by the 1st of each month through our automated billing system for both Credit Cards and ACH bank payments. Our Autopay methods ensures prompt payment and helps avoid late fees. The tuition amount is dependent on the number of lesson days in that month. You can view your account through the Cedarstone Online Portal at any time. Monthly statements are not mailed out. 
    8. Lessons are given at the same time each week. Your tuition is reserving a specific time slot in Cedarstoneʼs studio schedule. 
    9. Missed lessons are not refunded nor is credit given toward future lesson fees. Missed lessons are not transferrable to another student nor sibling. In case of these absences, we have a generous makeup policy. There are two types of makeups: Flex Makeups and Pre-Planned Makeups. Please read over our Makeup Policy Form. 
    10. Makeup lessons expire within 180 days of the makeup given for all current Cedarstone students All remaining makeup lessons on the account expire immediately upon exiting lessons at Cedarstone. 
    11. Cedarstone Studios is closed on these major holidays: July 4th, Thanksgiving, Christmas Eve, Christmas Day, New Years Day. You will not be charged for these dates and no makeup lessons are offered. Lessons can be added in on holiday weeks where lessons are missed by request. 
    12. In the event of dangerous weather, safety of our Cedarstone students and Teachers is the priority. Lessons will be given via our Virtual Learning Platform if weather cancels lessons. 
    13. If a teacherʼs recording/producing or touring schedule prevents a lesson, a different Cedarstone teacher will teach and bring a unique additional musical experience beneficial for the student. 
    14. To discontinue lessons, a 30-day notice is required. This is submitted on our website at www.cedarstonemusic.com under the Enrollment tab. ACH and credit card will continue to be charged for 30 days after receipt of cancellation form. 
    15. Recitals occur in the fall and/or the spring. For students taking multiple lessons, who choose to perform multiple times at an event, there is a reduced fee for the additional performance slots. There is also the same adjustment for families with multiple students. 
    16. Cameras are set up in every teaching room so you can see your student in their lesson at all times from the television in the Main Lobby and from our Outdoor Welcome Center. Understand that your student will be monitored via this video system. Also understand that you can request to view your studentʼs lesson at any time. 
    17. Your student may be included in promotional footage that could include video or images of their practice time, performances, etc. 

    We are here to help you succeed. Let us honor these processes to help you maximize your musical potential. Many Cedarstone students over the years have gone on to major universities earning music scholarships and some with careers in the professional music industry. These skills and life practices take time, patience and persistence to develop. Thank you for trusting us as we guide and mentor you in the art of music.