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You are expected to prioritize your music education. Attending scheduled lessons regularly is critical for success. We also understand that life gets busy. In case of these absences, we have a generous makeup policy. There are two types of makeups: Flex Makeups and Pre-Planned Makeups.
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FLEX MAKEUPS:
- You can cancel your lesson up until the start time of that lesson.
- A FLEX Makeup Credit is given and used in either a Masters Class or any of our Cedarstone Specialty classes offered throughout the year.
- FLEX Makeup Credits expire after 180 days for active Cedarstone students.
- FLEX Makeup Credits expire when a student withdraws from lessons at Cedarstone.
WHAT IS A MASTERS CLASS?
Cedarstone instructors teach practical musicianship and specialized topics from their professional area of expertise. This interactive group experience is a great way to have a fresh perspective in your student’s current field of study and to foster our creative community. Masters Classes are offered several times a year and age divided. You may also use your FLEX Makeup Credit is any of our Cedarstone Specialty Classes.
HOW TO CANCEL A LESSON FOR A FLEX MAKEUP CREDIT:
- Text or email your Cedarstone Instructor before your lesson begins. A FLEX Makeup Credit will be issued and stored in your Student Portal until expired.
- Log into your Parent or Student Portal and cancel the lesson directly from the “calendar” tab.
HOW TO REGISTER FOR A MASTERS CLASS OR A SPECIALTY CLASS:
- Sign in to your Cedarstone Student Portal and choose a Masters Class or Specialty Class that will be publicly shown. Register for the preferred class.
Reminders:
- Flex Makeup credits apply towards Group Masters Classes.
- Pre-Planned Makeups require a minimum of 60 days notice with a maximum of 4 per calendar year.
- Schedule and Attend your Masters Class within 180 days of the originally scheduled lesson.
- Flex Makeup Credits expire after 180 days.
- All Makeups expire when a student withdraws from Cedarstone lessons.
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PRE-PLANNED MAKEUPS (PPML):
- Are offered for lessons cancelled with a minimum of 60 day notice.
- Pre-Planned Makeups are given in the form of a 1:1 lesson with your Cedarstone instructor, either In-Person or Virtually.
- Limit 4 per calendar year.
WHAT IS A PRE-PLANNED MAKEUP?
Pre-Planned Makeups are scheduled through the Cedarstone scheduling team. They will either be in person or on our Virtual Learning Platform. Pre-Planned Makeups are usually completed before the date of the original missed lesson and are 1:1 with your instructor.
HOW TO CANCEL A LESSON WITH A MINIMUM 60 DAY NOTICE:
- Request a Pre-Planned Makeup from the Cedarstone website at https://cedarstonemusic.com/pre-planned-makeup-request/. Our scheduling team will approve your request for a Pre-Planned Makeup if you are eligible.
Click here to submit a request for a Pre-Planned Makeup Lesson now.