Makeup Lessons

  • You are expected to prioritize your music education. Attending scheduled lessons regularly is critical for success. We also understand that life gets busy. In case of these absences, we have a generous makeup policy. There are two types of makeups: Flex Makeups and Pre-Planned Makeups.

  •  FLEX MAKEUPS: 

    • You can cancel your lesson up until the start time of that lesson. 
    • A FLEX Makeup Credit is given and used in either a Masters Class or any of our Cedarstone Specialty classes offered throughout the year. 
    • FLEX Makeup Credits expire after 180 days for active Cedarstone students. 
    • FLEX Makeup Credits expire when a student withdraws from lessons at Cedarstone. 

    WHAT IS A MASTERS CLASS? 

    Cedarstone instructors teach practical musicianship and specialized topics from their professional area of expertise.  This interactive group experience is a great way to have a fresh perspective in your student’s current field of study and to foster our creative community. Masters Classes are offered several times a year and age divided. You may also use your FLEX Makeup Credit is any of our Cedarstone Specialty Classes. 

    HOW TO CANCEL A LESSON FOR A FLEX MAKEUP CREDIT: 

    • Text or email your Cedarstone Instructor before your lesson begins. A FLEX Makeup Credit will be issued and stored in your Student Portal until expired. 
    • Log into your Parent or Student Portal and cancel the lesson directly from the “calendar” tab. 

    HOW TO REGISTER FOR A MASTERS CLASS OR A SPECIALTY CLASS: 

    • Sign in to your Cedarstone Student Portal and choose a Masters Class or Specialty Class that will be publicly shown.  Register for the preferred class. 

    Reminders:

    • Flex Makeup credits apply towards Group Masters Classes.  
    • Pre-Planned Makeups require a minimum of 60 days notice with a maximum of 4 per calendar year. 
    • Schedule and Attend your Masters Class within 180 days of the originally scheduled lesson.
    • Flex Makeup Credits expire after 180 days.
    • All Makeups expire when a student withdraws from Cedarstone lessons.

     

  • PRE-PLANNED MAKEUPS (PPML): 

    • Are offered for lessons cancelled with a minimum of 60 day notice. 
    • Pre-Planned Makeups are given in the form of a 1:1 lesson with your Cedarstone instructor, either In-Person or Virtually. 
    • Limit 4 per calendar year. 

    WHAT IS A PRE-PLANNED MAKEUP? 

    Pre-Planned Makeups are scheduled through the Cedarstone scheduling team.  They will either be in person or on our Virtual Learning Platform. Pre-Planned Makeups are usually completed before the date of the original missed lesson and are 1:1 with your instructor. 

    HOW TO CANCEL A LESSON WITH A MINIMUM 60 DAY NOTICE: 

     

    Click here to submit a request for a Pre-Planned Makeup Lesson now.

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